Welcome to Print Setu. These Terms of Service govern your access to and use of the Print Setu website and the purchase of products and services offered through our website.

Print Setu is operated by Insta Wingz Marketing. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service.

1. About Print Setu

Print Setu is a print and customised printing brand operated by Insta Wingz Marketing.

2. Eligibility and Acceptance

By using the Print Setu website or placing an order, you confirm that the information provided by you is accurate and complete and that you are legally capable of entering into an agreement under applicable law.

If you do not agree with these Terms of Service, please do not use our website or place an order.

3. Products and Services

Print Setu offers various printing products, including but not limited to:

• Visiting cards
• Bill books
• Letterheads
• Banners and printed materials
• Printed mugs
• Printed pens
• Printed T-shirts
• Other customised and promotional printing products

Product images displayed on the website are intended for illustrative purposes. Actual colours, paper texture, finish, size, and appearance may vary depending on the printing process, screen settings, material, and other production factors.

4. Product Specifications

Customers are responsible for selecting the correct product specifications before placing an order, including where applicable:

• Quantity
• Size
• Paper or material
• GSM or quality
• Printing side
• Finishing
• Colour requirements
• Other available product options

Once an order has entered production, changes to product specifications may not be possible.

5. Customer-Provided Artwork and Content

For customised products, customers may be required to provide artwork, logos, images, text, or other content for printing.

The customer is responsible for ensuring that all artwork and information submitted to Print Setu is accurate, complete, and suitable for printing.

Customers are responsible for checking spelling, names, phone numbers, addresses, colours, logos, images, dimensions, and other details before submitting artwork.

6. Copyright and Intellectual Property

By submitting artwork, logos, photographs, text, or other content to Print Setu, you represent that you have the necessary rights, permissions, or authorisation to use that content for the requested printing purpose.

You agree not to submit content that infringes copyright, trademark, privacy, publicity, or other rights of any third party.

Print Setu reserves the right to refuse to print content that we reasonably believe may violate applicable law or third-party rights.

7. Order Placement and Acceptance

Placing an order through the website constitutes a request to purchase the selected products. An order may be subject to verification and acceptance by Print Setu.

We reserve the right to cancel or decline an order in circumstances including, but not limited to, product availability, pricing errors, payment issues, suspected fraudulent activity, technical errors, or inability to fulfil the requested order.

If an order is cancelled by us after payment has been received, any eligible refund will be processed using the applicable payment method or another appropriate method.

8. Pricing and Payment

Product prices displayed on the website are subject to change without prior notice. The applicable price at the time the order is placed will generally apply, subject to any technical or pricing errors.

Customers are responsible for completing payment using the payment methods made available on the website.

Where applicable, taxes, shipping charges, or other applicable charges may be added to the order total and displayed during checkout.

9. Order Processing and Production

Production timelines may vary depending on the product, quantity, specifications, artwork requirements, order volume, and other operational factors.

Production will generally begin after the required order details, artwork, and payment have been received or approved, as applicable.

Once production has started, cancellation or modification of an order may not be possible, particularly for customised products.

10. Printing Variations

Due to the nature of commercial printing, minor variations in colour, alignment, cutting, paper texture, finishing, or quantity may occur within reasonable production tolerances.

Colours displayed on computer, mobile, or other screens may not exactly match the final printed output because digital displays and printing processes use different colour systems.

For products involving multiple printing pieces, minor production variations may occur between individual pieces.

11. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Customers are responsible for providing an accurate and complete shipping address and contact information.

Delivery timelines are estimates and may be affected by courier delays, weather conditions, holidays, logistical issues, transportation disruptions, or other circumstances outside our reasonable control.

Print Setu will make reasonable efforts to assist with delivery-related issues, but we cannot guarantee a specific delivery date unless expressly agreed in writing.

12. Cancellation of Orders

Cancellation requests should be submitted as soon as possible after placing an order.

Because many Print Setu products are customised and produced specifically according to customer requirements, an order may not be cancellable once production or processing has begun.

Any cancellation or refund will be subject to the applicable Refund and Cancellation Policy of Print Setu.

13. Returns, Refunds and Replacements

Returns, refunds, replacements, and reprints are governed by our applicable Refund and Cancellation Policy.

If you receive a product that is damaged, defective, materially different from the product ordered, or affected by a production error attributable to Print Setu, please contact us within the applicable time period specified in our Refund and Cancellation Policy.

We may request photographs, videos, order details, or other information to assess a reported issue.

14. Promotional Offers and Discounts

From time to time, Print Setu may offer promotional discounts, coupon codes, or special offers.

Promotional offers may have specific terms, validity periods, product restrictions, minimum order requirements, or other conditions. Unless expressly stated otherwise, promotional offers cannot be combined with other offers.

15. Website Use

You agree to use the Print Setu website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to gain unauthorised access to the website or its systems
• Interfere with the operation or security of the website
• Submit malicious software, code, or harmful content
• Use the website to infringe the rights of others
• Copy, reproduce, or exploit website content without appropriate permission

16. Intellectual Property of Print Setu

Unless otherwise stated, the Print Setu name, branding, logos, website content, product descriptions, graphics, images, designs, text, and other materials available on the website are owned by or licensed to Print Setu or Insta Wingz Marketing.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit such materials without prior written permission.

17. Limitation of Liability

To the extent permitted by applicable law, Print Setu and Insta Wingz Marketing will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, services, or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

Print Setu will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, strikes, transportation disruptions, government actions, internet or technology failures, supply shortages, or other unforeseen events.

19. Privacy

Your use of our website and the handling of your personal information are also governed by our Privacy Policy.

We recommend reading our Privacy Policy to understand how we collect, use, store, and protect your personal information.

20. Changes to These Terms

Print Setu may update or modify these Terms of Service from time to time to reflect changes in our business, products, services, website, or applicable legal requirements.

Updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms or your use of Print Setu services shall be subject to the jurisdiction of the competent courts in Surat, Gujarat, India.